Picture uploads
The maximum size for uploaded pictures is 3MB. All uploaded pictures will be resized to approximately 50kB so it is best to upload images which are no bigger than 100kB as these will upload quickly. There is no benefit in uploading a larger file.
Using the Visualiser
The visual will appear once you've added a frame, although you can add a picture, mounts and frames in any order.
You do not have to upload a picture; you can just view frame and mount combinations on their own.
If you wish to browse for products to use in your visual, then it is best to have the Visualiser open in one browser tab and then open a second tab to use for search purposes. You can, of course, also search for mouldings directly from the Visualiser by clicking on the search icon.
It is best not to have two Visualiser tabs or windows open at the same time as this may produce unexpected results.
Try to avoid using the browser back button to return to the Visualiser, particularly when searching for a product from the Visualiser. You should either click a on the search page to add the product into your visual or click the Cancel button in the panel at the top right to return to the Visualiser without adding a product.
If you are browsing the website normally and click on a on a moulding you will be taken to the Visualiser with that moulding built into a frame. You can then change the size and add a picture, mounts and more frames if you wish.